Terms of Service
Last updated: January 1, 2024
These Terms of Service govern your use of Dhangar Vivah Sanstha and outline your rights and responsibilities as a user.
1. Acceptance of Terms
By accessing or using Dhangar Vivah Sanstha ("the Service", "our platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.
These Terms apply to all users of the Service, including visitors, registered users, and premium members. We reserve the right to update these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.
2. Eligibility
To use Dhangar Vivah Sanstha, you must:
- Be at least 18 years of age
- Be legally eligible to marry in your jurisdiction
- Have the legal capacity to enter into these Terms
- Not be prohibited from using the Service under applicable laws
- Not have been previously banned or suspended from our Service
By creating an account, you represent and warrant that you meet all eligibility requirements and that all information you provide is accurate and complete.
3. Account Registration and Security
3.1 Account Creation
You must provide accurate, current, and complete information during registration. You are responsible for maintaining and updating your account information to ensure its accuracy.
3.2 Account Security
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breaches.
3.3 One Account Per Person
Each user may maintain only one active account. Creating multiple accounts or sharing accounts with others is strictly prohibited and may result in account termination.
4. User Conduct and Community Guidelines
4.1 Prohibited Activities
You agree not to:
- Create false or misleading profiles or impersonate others
- Harass, abuse, or threaten other users
- Send spam, advertisements, or promotional content
- Request money or financial information from other users
- Share explicit, offensive, or inappropriate content
- Attempt to circumvent our safety measures or verification processes
- Use automated tools or bots to interact with the Service
- Collect or harvest personal information from other users
4.2 Content Standards
All content you post must be respectful, honest, and appropriate for a matrimonial platform. We reserve the right to remove any content that violates these standards or our community guidelines.
5. Service Features and Availability
5.1 Free and Premium Services
Dhangar Vivah Sanstha offers both free and premium membership options. Premium features are available only to paying subscribers and are subject to the specific terms of your subscription plan.
5.2 Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time. We will provide reasonable notice of significant changes that affect premium subscribers.
5.3 No Guarantee of Matches
While we strive to provide quality matches, we do not guarantee that you will find a suitable partner or that any introduction will lead to a successful relationship or marriage.
6. Payment and Subscription Terms
6.1 Premium Subscriptions
Premium subscriptions are billed in advance on a recurring basis. Prices are subject to change with notice. Your subscription will automatically renew unless cancelled before the renewal date.
6.2 Refund Policy
We offer a 7-day money-back guarantee for new premium subscriptions. Refunds for longer subscription periods may be prorated at our discretion. All refund requests must be submitted through our support system.
6.3 Cancellation
You may cancel your premium subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period, and you will retain access to premium features until that time.
7. Intellectual Property Rights
7.1 Our Content
Dhangar Vivah Sanstha and all related trademarks, logos, and content are owned by us or our licensors. You may not use, copy, or distribute our intellectual property without explicit permission.
7.2 User Content
You retain ownership of content you post but grant us a license to use, display, and distribute it in connection with our Service. You represent that you have all necessary rights to the content you share.
8. Privacy and Data Protection
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of information as described in our Privacy Policy.
9. Disclaimers and Limitations
9.1 Service Disclaimer
Dhangar Vivah Sanstha is provided "as is" without warranties of any kind. We do not guarantee uninterrupted access, error-free operation, or that the Service will meet your specific requirements.
9.2 User Responsibility
You are solely responsible for your interactions with other users. We do not conduct criminal background checks and cannot verify the accuracy of user profiles or guarantee user safety.
9.3 Limitation of Liability
To the maximum extent permitted by law, Dhangar Vivah Sanstha shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service.
10. Account Termination
10.1 Termination by You
You may terminate your account at any time through your account settings. Upon termination, your profile and personal information will be removed from public view, though some data may be retained as required by law.
10.2 Termination by Us
We may suspend or terminate your account at any time for violation of these Terms, suspicious activity, or at our discretion. We will provide notice when possible, but immediate termination may be necessary in certain circumstances.
11. Dispute Resolution
11.1 Informal Resolution
Before pursuing formal legal action, we encourage users to contact our support team to resolve disputes informally. Many issues can be resolved quickly through direct communication.
11.2 Governing Law
These Terms are governed by the laws of Maharashtra, India, without regard to conflict of law principles. Any legal disputes will be resolved in the courts of Mumbai, Maharashtra.
11.3 Arbitration
For disputes exceeding ₹50,000, both parties agree to binding arbitration rather than court proceedings. This does not prevent either party from seeking injunctive relief in court when necessary.
12. General Provisions
12.1 Entire Agreement
These Terms, together with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and Dhangar Vivah Sanstha regarding use of the Service.
12.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
12.3 Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.
12.4 Force Majeure
Neither party will be liable for delays or failures in performance resulting from acts beyond reasonable control, including natural disasters, war, terrorism, or government actions.
13. Contact Information
If you have questions about these Terms of Service, please contact us:
Agreement Acknowledgment
By using Dhangar Vivah Sanstha, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.